Air Traffic Control Assistant (ATCA) UAE National – Talent Pool Opportunity at Serco

February 15, 2026

Job Overview

  • Date Posted
    February 15, 2026
  • Location
  • Expiration date
    --
  • Gender
    Both

Job Description

Air Traffic Control Assistant (ATCA) UAE National – Talent Pool Opportunity

If you are a UAE National with a genuine interest in aviation and looking to build a career in air navigation services, the Air Traffic Control Assistant (ATCA) UAE National role offers an exciting pathway into one of the most dynamic and safety-critical industries in the world.

A multinational organization with over 50,000 employees globally is expanding its talent pool for the ATCA role in the UAE. Operating across Transport, Defence, and Advisory sectors in the Middle East, the organization delivers essential services in Asset Management, Customer Experience, Fire & Rescue, and Air Navigation Services. With a mission centered around “Bringing National Visions to Life,” this opportunity allows you to directly contribute to the safety, efficiency, and effectiveness of air traffic operations.

This article provides a comprehensive overview of the Air Traffic Control Assistant (ATCA) UAE National role, including responsibilities, required qualifications, operational environment, and long-term career prospects.


About the Air Traffic Control Assistant (ATCA) UAE National Role

The Air Traffic Control Assistant (ATCA) UAE National position is a multi-faceted operational role that supports both:

  • Air Traffic Control (ATC) Tower operations
  • Aeronautical Information Services (AIS)

As an ATCA, you will play a vital role in maintaining 24-hour operational continuity and supporting the Duty Air Traffic Control Officer (ATCO). The ultimate objective is to ensure that all aircraft movements are handled safely, efficiently, and in full compliance with international civil aviation standards.

This role is particularly suitable for candidates who thrive in structured, high-responsibility environments and who demonstrate strong attention to detail, analytical thinking, and effective communication skills.


Core Responsibilities of the ATCA (Briefing Room & AIS)

One of the main operational areas for the Air Traffic Control Assistant (ATCA) UAE National is the Briefing Room, which supports flight planning and aeronautical data management.

Key duties include:

  • Managing, correcting, and disseminating flight plans using the Comsoft Solutions Aeronautical Data Access System (CADAS)
  • Processing flight-associated messages
  • Obtaining and providing pre-flight and in-flight information
  • Issuing Notices to Airmen (NOTAMs) on behalf of the Airport Authority
  • Disseminating NOTAMs via Email or the Aeronautical Fixed Telecommunication Network (AFTN)
  • Coding and decoding incoming and outgoing NOTAMs
  • Monitoring validity periods and maintaining compliance checklists
  • Verifying and validating NOTAMs received from originators
  • Updating aeronautical publications
  • Coordinating with airport agencies regarding OMSJ NOTAM updates

Accuracy is critical in this function. Any discrepancy in flight planning data or NOTAM information can directly impact operational safety and regulatory compliance.


Responsibilities in the Air Traffic Control Tower

Within the Control Tower environment, the ATCA supports real-time air traffic operations.

Tower-related duties include:

  • Assisting the Duty ATCO, especially during emergencies or low visibility operations
  • Preparing and updating flight progress strips
  • Managing flight plans (FPL)
  • Liaising with Airport Operations regarding aircraft parking
  • Recording flight movement data into display systems
  • Coordinating start-up clearances with other Air Traffic Units
  • Providing flight data and operational information
  • Communicating with internal and external emergency services

This environment requires strong situational awareness, quick thinking, and the ability to process information rapidly under time pressure.


General Operational Responsibilities

Beyond the Tower and AIS functions, the ATCA must:

  • Comply with operational and administrative procedures
  • Maintain legislative and internal documentation
  • Update Watch Logs and technical records
  • Report equipment unserviceability and initiate corrective procedures
  • Assist with safety management documentation control
  • Communicate with external aviation agencies
  • Perform non-routine tasks as designated by management

Maintaining operational integrity and documentation accuracy is essential in ensuring continuous service reliability.


Required Qualifications and Skills

To qualify for the Air Traffic Control Assistant (ATCA) UAE National role, candidates must meet the following criteria:

Education

  • Higher Secondary School level (minimum requirement)

Technical Competencies

  • Strong IT skills
  • Ability to interpret and analyze aviation-related data
  • Familiarity with documentation control procedures

Behavioral Competencies

  • High attention to detail
  • Ability to multitask and prioritize effectively
  • Sound decision-making ability
  • Strong memory and quick cognitive processing
  • Ability to remain calm under pressure
  • Strong communication and organizational skills
  • Teamwork capability
  • Service-oriented mindset
  • Good spatial awareness

A genuine interest in the aviation industry is strongly preferred, as this role can serve as a stepping stone to advanced aviation career paths.


Work Environment and Operational Culture

The Air Traffic Control environment is highly structured, safety-driven, and governed by international civil aviation regulations. Operational discipline, procedural compliance, and teamwork are non-negotiable elements of daily work.

The organization promotes diversity, equity, and inclusion, encouraging employees to bring their authentic selves to work. Equal employment opportunities are central to the recruitment process, and continuous professional development is strongly supported.


Career Development Opportunities

Joining as an Air Traffic Control Assistant (ATCA) UAE National can open doors to long-term aviation career growth, including:

  • Advanced Air Traffic Services (ATS) roles
  • Specialized AIS functions
  • Safety management and compliance roles
  • Supervisory and operational leadership positions

Employees are supported through structured development pathways and exposure to international best practices in air navigation services.


Why Consider This Opportunity?

  • Exposure to a high-profile aviation environment
  • Opportunity to contribute to national aviation infrastructure
  • Stable and structured career pathway
  • Development within a multinational organization
  • Direct involvement in aviation safety and operational excellence

This role is ideal for UAE Nationals seeking meaningful employment in a strategic sector aligned with national development objectives.


Frequently Asked Questions (FAQ)

Is this position open only to UAE Nationals?

Yes, this role is specifically designated for UAE Nationals.

Is prior aviation experience required?

Not necessarily, but a genuine interest in aviation and strong transferable skills are important.

What type of working hours should I expect?

The ATCA role supports 24-hour operations, so shift work is expected.

Is this a technical or administrative role?

It is a hybrid operational role combining technical aviation data handling and operational support functions.

Are there growth opportunities?

Yes, the role can serve as a foundation for further specialization in air traffic services and aviation operations.


If you are interested in exploring more aviation and government-related career opportunities, visit our website for the latest job listings:

https://hir1.com/

For additional job opportunities across the UAE in multiple sectors, you can also explore:

https://soaqjobs.com/

Stay proactive, keep your profile updated, and continue building the skills that align with high-demand industries such as aviation and transport services.

Air Traffic Control Assistant (ATCA) UAE National
Air Traffic Control Assistant (ATCA) UAE National