Job Description

Maintenance Technician – Elevators & Escalators Career Opportunity

KONE Middle East, Turkey & Africa (KMTA) is seeking skilled Maintenance Technicians to join their growing team. Certified as a top employer across UAE, Qatar, KSA, and Oman, KONE is committed to creating a collaborative, inclusive, and high-performance work environment where employees thrive and safety and efficiency are top priorities.

As a Maintenance Technician, you will be at the forefront of ensuring operational excellence in elevators and escalators, performing preventive maintenance, troubleshooting, and delivering superior customer service. This role is ideal for candidates with a technical background in electrical, electronics, or automation, and hands-on experience in the elevator industry.

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About KONE – A Leader in Elevator & Escalator Services

KONE is a global leader in the elevator and escalator industry, renowned for its innovative solutions, safety standards, and commitment to sustainability. The company’s mission is to make life easier for people by providing safe, reliable, and efficient vertical transportation solutions.

With a strong presence across 7 regions in the Middle East, KONE focuses on growth, operational excellence, and creating a positive impact on the communities it serves.

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Key Responsibilities of a Maintenance Technician

Customer Relationship Management

• Ensure customer satisfaction through high-quality service and proactive on-site communication
• Provide accurate and real-time reporting of work performed at equipment level
• Monitor equipment safety and performance
• Identify site risks, communicate them to supervisors, and take immediate action in high-risk scenarios
• Detect unplanned service needs and address them promptly

Service Operations

• Ensure end-user and site safety during maintenance operations
• Follow safe working practices according to maintenance and safety instructions
• Execute service visits, preventive maintenance, call-outs, and repairs according to schedule and quality standards
• Report all completed work accurately and on time
• Maintain service tools, vans, and instruments in good condition
• Keep supervisors updated on relevant operational information
• Support sales by notifying supervisors of potential service opportunities

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Qualifications & Requirements

• ITI/Vocational Certificate or Diploma in Electrical, Electronics, or Automation Engineering
• Minimum 5 years of preventive maintenance and troubleshooting experience with a reputable elevator company
• Good verbal and written English communication skills
• Basic IT and digital skills are preferred
• Valid GCC driving license is an advantage

Candidates meeting these requirements are encouraged to apply directly via KONE careers. Beware of agencies charging fees, as KONE never requests candidates to pay for applications.

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Why Join KONE

• Work with a globally recognized top employer across the Middle East
• Engage in innovative and collaborative work culture
• Access professional development and growth opportunities
• Participate in sustainability-driven practices and ethical business standards
• Enjoy a healthy and balanced work environment with recognition for strong performance

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Frequently Asked Questions (FAQ)

What type of maintenance will I perform?

You will perform preventive maintenance, troubleshooting, service repairs, and emergency call-outs on elevators and escalators.

Is experience required in the elevator industry?

Yes, a minimum of 5 years of experience with a reputable elevator company is mandatory.

Are there opportunities for growth?

Absolutely. KONE encourages professional development, skills advancement, and career progression across the Middle East.

Is a GCC driving license required?

It is not mandatory but considered an advantage.

Are there any application fees?

No. KONE does not charge candidates for applications. Avoid agencies asking for fees.

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For more exciting maintenance and technical careers in the Middle East, explore our regularly updated job listings:

https://hir1.com/ – Find more technical jobs and career opportunities across the region.

For additional career opportunities in various industries, check:

https://soaqjobs.com/ – Explore more vacancies and advance your career today.

This role is ideal for technically skilled professionals who want to build a rewarding career while contributing to KONE’s mission of improving safety, performance, and customer satisfaction across elevators and escalators in the Middle East.